computerwriter.com

PC Troubleshooter Problem Report

Did you read the Troubleshooter Checklist, first?

Other annoying nags, rants, and rules: 

• I do not try to solve problems arising from:
  • pirated software, 
  • illegally copied software or music, 
  • beta test software
• All submissions and the answers provided become the property of Myles White and may be used in whole or in part in various columns in a variety of publications without payment. 
  • I will probably use your name and city of origin, but will not publish your e-mail address, sell it to anyone else, or send you any advertising myself. 
  • I may be able to tell you where and when your problem and the report on it will be published, but sometimes I get very busy and I may forget. Also, regardless of when I file material and think it will appear, it's up to the editors to decide when it is to run and their decisions are beyond my control.
• I do answer all reports submitted, whether they're for later publication or not.
  • However, copyright applies to all answers given. 
    • That means you can share what I've told you with your uncle or cousin or real close friend, but you may not publish it in any medium for any reason. You can't post it at your Web site, include it in your magazine or e-zine, or make copies for your class unless you ask me for written permission first and negotiate a fee.
  • Sometimes, despite my best efforts, the answer is, "Sorry, but I don't know."
• I usually answer one or two reasonable questions for consumers for free. However, if you're asking on behalf of a business or enterprise, or what you want goes far beyond the bounds of "reasonable," please be aware that my consulting fee is $150 per hour, with a four-hour minimum. paid in advance as a retainer (but I'll let you know when you're crossing the line before any costs are incurred – there are no hidden bills here).
• And last, but not least (according to my lawyer): I make every effort to accurately assess the nature of your problem and suggest as safe a solution as I can. If I err, it is usually on the side of caution. However, it's very difficult to diagnose problems at arm's length. If you do follow my suggestion(s) and something goes horribly wrong, you have my sympathy, but the advice is given without warranty and I accept no responsibility for the results.