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Computerwriter e-mail contacts

Troubleshooter To ask for help with a hardware or software problem you haven't been able to have resolved by the manufacturer's technical support. 

Notes:

  • I do not even attempt to provide solutions for illegally copied or beta test software products
  • My first question to you, if your message does not tell me, will be what the company's tech support people said when you contacted them. 
    • And, no; I'm sorry, but, "I didn't want to call long distance and/or wait on hold," are NOT acceptable excuses
      • While this may be annoying, it's simply part of the game.
Subscriptions To be added to or removed from the computerwriter.com subscription list, a source of irregular reports on the status of the Web page. In future this may evolve into a fee-based monthly newsletter
Computerwriter To send compliments or to report errors, broken links, or other examples of goofups found at this site.
Typetronics If you want to hire the writer to write an article, to design a Web site, to give a speech or presentation, to give permission to quote from an article or make copies of documents, or to provide some consulting (not available for companies that sell computer-related products), please use this address.
Myles To send comments, questions, compliments, or rants about Toronto Star Fast Forward articles and columns, or just to say hello. Never send an attachment with your message. My system will bounce the message without me ever knowing it arrived. Put all text in the message body, unformatted. If I want you to send documents, I'll ask and we'll work out the ground rules.
Press Releases

Also see: Notes for PR people

Press releases must never contain binary attachments. Please put all text in the message body. If there's fancy formatting or a picture you think I've just gotta see, include the Web page address where they may be viewed. They're not at a Web site? For the love of small furry animals, why the heck not? What business did you say you were in?

Note: All messages become the property of Myles White and their contents may be edited and used — in whole or in part — in the Toronto Star, other publications, this Web site, and/ or future books without payment. Your name, city, and province or state may or may not be used in conjunction with any published version (although your street address, telephone number(s) and other personal information, such as your e-mail address, will be kept confidential).

Another Note: Sorry, but I do not respond to messages that do not contain the full name of the sender. Cute aliases annoy me and my editors. Grow up! (Yes, on some topics I'm a cranky old poop and proud of it <grin>.)

Last Note: I do not open or read unsolicited attachments to e-mail. My system is set to reject them automatically without my intervention. Don't bother; they won't get through.