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Buying a notebook computer

Winter, 2000-2001 – Copyright ©, Myles White, 2000, 2001

Ø       Pricing:

v      Notebook pricing starts at around $1,400 for trailing edge brand-name products and can rise to around $6,499 for a name-brand, state-of-the-art system with the latest in processor technology, chipset, substantial memory, hard drive capacity, and multimedia components.

v      Top-of-the-line notebooks use up to 850 MHz Pentium III processors. There are no Pentium 4 mobile processors, yet.

v      Celeron-based systems start at just under $1,500. There are AMD K6-based systems, but no one has been impressed by their performance 

v      There are no Duron or Athlon-based notebooks, yet.

v      Transmeta’s Crusoe processors are so far only available in one Sony VAIO model for $3,199 (list).

v      Notebooks tend to run 50% to 100% more than a comparably powerful and up-to-date desktop system.

Ø       Advantages and disadvantages of notebooks for adults:

Advantages

Disadvantages

Small and highly portable

You pay a lot extra for the miniaturization; the technology always lags behind desktop systems; the high portability makes them easier to steal

Take up little room in office or on the road

They hurt. You can get the screen or keyboard at the right height, but not both. Ergonomic experts merely advise rehabilitative exercises to minimize the pain; none I know of has recommendations for how to eliminate it.

They look good and impress the heck out of your friends

It's a marvel of engineering, looks sexy and your friends will "ooh" in delight. But new models arrive every few months. One that's two years old draws pity. It will be under-powered and you can't upgrade it.

You can convince your boss to get one so you can work harder

You will work harder, too. One study by the Gartner Group estimated that office workers equipped with notebooks put in four to six hours per week of unpaid overtime on average.

You can pack it in your suitcase

Aside from ads to the contrary and special, super-expensive "ruggedized" models, the most common cause of premature notebook death is being dropped and/or having the case cracked because of inadequate protection while travelling (same study as above).

Ø       Sales lines and realities of notebooks for students:

Sales line

Reality

It's small and lightweight, highly portable; it won't take up much space in my room

True, to an extent -- and travelling to college will be easier, too. Of course, the high portability will make it desirable to others, too, and it won't like being surrounded by fast food bits or rough treatment, either. The "small size" argument will reverse real fast when Sally discovers how much fun it is to play games on a small screen with a weird mouse. The next request you'll hear will be for a full-sized monitor and keyboard and game controller and expensive PC card modem to access the Internet, and . . .

I can take notes in class

Sure. How fast can Johnny type? Notebooks eat batteries like crazy. Assuming the teacher/prof will allow students to use one in class, who gets to plug theirs in? How many outlets do you think there are in a standard classroom and who's going to supply the extension cords? While we're on the topic, where will the notebook (and extension) live when it can't be taken to class (because of that crabby teacher) or when it's inappropriate – say during gym class? Ask Joannie how secure she thinks her locker really is (or how quickly she could get into someone else’s locker if she really wanted to) and where the notebook would go if left unattended for more than 10 seconds.

I can take it over to Susie's house to share homework

Unless it also has an expensive TFT screen (see below), the kids will be right on top of each other. Less expensive DSTN screens have very narrow viewing angles. And I really hate to raise this, but how safe will Charlie feel carrying one through the streets, at night, in the rain and snow? The next request is for your car keys <giggle>.

Everyone else has one (all my friends will envy me)

If you can't see through this particular sales line, I suspect you haven't been a parent very long.

Last, but by no means least, we come back to the reality that notebooks hurt. Adults may decide to put up with this because their particular profession makes using a notebook on the road a requirement, but do you really think it's a good idea to subject growing teenage bodies to constant strain on neck, back, arms and wrists night after night after night? Homework, like rust, never sleeps. And, yes, on this subject, I'm a cranky old poop.

Ø       Other technologies:

v      State-of-the art notebooks will have Intel's newest "Copppermine" Pentium III processor (at up to 850 MHz). Less expensive systems will have Pentium II up to 400 MHz, or mobile Celeron up to 733 MHz (there are no mobile Athlon or Duron processors, yet). They'll have accelerated graphics chips by either Chips and Technologies (now owned by Intel) or ATI, have at least one Type I, II and III PC card slot, support CardBus (a faster PC card implementation), have at least one USB (Universal Serial Bus) port, come with a port replicator, have a built-in power converter (no more brick), have a cursor controller that doesn't use a ball, and either have a built-in or swappable CD-ROM, CD-RW or DVD-ROM drive, and sound system. Memory will start at 24 MB, but should typically be at least 64 to 128 MB. 5+ GB hard drives are available, but the average will be around 3.2 GB.

v      HOT this year: CompactFlash memory slots and one-touch, "Internet" keyboards. (And try NOT to get one without a “WinKey.”)

Ø       Market overview:

v      Because of the intricate engineering that goes into notebook computers, there is a high degree of proprietary design in this genre of computer. They are not designed to be easily upgradeable. If you're lucky and you act when a model is first released (they have a shelf-life of about the same length as bread), you may be able to get more memory, a port replicator, or additional batteries. Get ‘em now! After a couple of months, the extras will vanish and in a couple of years, you'll be lucky to find replacement parts.

v      Some of the same name brand companies that make desktops also make notebooks. In roughly this order, the Canadian market belongs to Toshiba, IBM, Compaq, and Dell. There are others such as Packard-Bell / NEC, Panasonic, Eurocom, Sony, and Hewlett Packard, as well as several suppliers of house branded systems. Unlike desktops, who supplies the products (name brand or local "brand") does make a difference – particularly when it comes to replacing dead batteries (see below).

Ø       Gotcha!

v      Despite what I said above, only Toshiba makes its own notebook. Virtually everyone else has them manufactured by a variety of ODM (original design manufacturer) suppliers, primarily in Taiwan, Singapore and Korea. If you insist on buying a clone brand, try to find out who made it and check out Per Lyngemark's The Notebook Jungle: http://www.lyngemark.com/jungle/

v      Many current models are not Windows 2000 Professional or Windows Me compatible without a BIOS update and other software patches. This can be the case with Windows 98 Second Edition, too. If you even think you might want to upgrade to either operating system, consult the manufacturer first!

Ø       Other resources:

v      Other Web-based research sources include:

v      Steve Kropla's Help for World Travelers: http://www.cris.com/~kropla/index.shtml (World Wide Phone Guide, World Electric Guide, International Dialing Codes, World Television Guide, and the Corrupt Countries Index -- Learn if you might (or might not) need a bribe to close that business deal).

v      Emanuel P. Brown's Portable Computing Center Status Report: http://www.enteract.com/~epbrown/

v      James Omura's The Moving Target: http://www.pathcom.com/~jimomura/

v      Scott Watson's Lapland: http://www.ccia.com/%7Ewsw/lapland/index.htm

v      If one or more of these sites is down when you check, go to www.google.com, www.yahoo.com, www.altavista.digital.com, www.dogpile.com or other search engine to look for the keywords notebook AND computer. Then have fun.

Ø       Battery Fun:

Name

Characteristics

NiCad (Nickel Cadmium)

Short lifespan (subject to premature death from memory effect). Short time between recharges. Oldest technology

NiMH (Nickel Metal-Hydride)

Newer technology. Slightly longer between charges, but still suffers from memory effect, although recent advances have prolonged their lives. They still die.

L-ion (Lithium Ion)

Newest notebook battery technology. Loves short charges (in fact deep discharge and recharge will shorten the battery's lifespan). Nevertheless, like all batteries, eventually they too succumb. Most expensive alternative, but also most desirable.

L-poly (Lithium Polymer)

A new variation of the L-ion battery just now appearing in the marketplace. Developed initially by Toshiba and others.The Lithium Polymer battery is mouldable which provides lots of design flexibility (make 'em flat, make 'em wiggly), but may lead to even more proprietary design and greater difficulty in finding replacements two or three years after the notebook goes out of production.

v      Battery replacements: Nationwide Computer Support: http://laptop-notebook.com/battery.html. I'm not necessarily recommending this company, but the Web site has a long list of notebook models from which you can judge whether finding a replacement will be possible or impossible from other sources. For example, if it says you have to send your current battery in to be rebuilt, instead of being able to simply order another one, start figuring out how you'll do your work when away from a wall plug. Oh, did I mention that some notebooks won't work, even if they're plugged into an AC outlet, when the battery is missing?

Ø       Screen Fun

TFT (Thin-Film Transistor) also known as Active Matrix

Preferable and most expensive, available in 15" diagonal or more. Each Pixel (picture element) is composed of three LCD (liquid crystal diode) cells (red, green, and blue), each with its own transistor to supply power for the cells to twist (letting more or less backlight through the cell and affecting its colour). Because each transistor can be working virtually simultaneously with all others, the screen refresh is quite fast. Colours are sharp and there is a wide viewing angle. They also munch batteries.

STN (Super-Twist Nematic) also known as Passive Matrix

Least expensive alternative. Like the TFT screen above, each pixel is composed of three LCD cells, but the transistors powering them are laid out in a row across the top of the screen and a column down one side. The result is a screen that's slower to refresh (your cursor gets lost). Colours are dimmer and unless viewed head-on, the image may vanish. Also has trouble showing a good image in brightly lit environments. Some models have an extra row of transistors across the middle of the screen so that both halves can be refreshed simultaneously. They're known as Dual STN or DSTN screens. Others, in an attempt to make you think you're getting something special, are called FSTN (Fast STN). I can't tell the difference.

v      The challenge for the consumer, particularly when it comes to TFT screens, is to find out precisely what the manufacturer covers in its warranty. Individual LCD cell transistors sometimes burn out and occasionally a whole pixel will go. A cyan dot (i.e., the red cell went to heaven) in the upper left corner may be something you can live with. Three of them in the middle of the screen may be something else. Unfortunately, some manufacturers are more forthcoming about their policy than others. If it concerns you, get it in writing at the time of purchase.

Ø       Finding the Presenter … and getting more information:

v      Myles White is associate editor of CandaComputes.com, a columnist in the Toronto Star, a contributor to various other computer-related publications (including Your Office magazines), radio, and television programs, and author of "How to Buy a Computer (2nd edition)" and "How to Avoid Buying a New Computer," both published by McClelland and Stewart. He may be reached by fax at 416-425-4644 or by Internet e-mail at myles@computerwriter.com or on the Web at: http://www.computerwriter.com

v      His consulting rate is $150 per hour, plus expenses (not available to technology manufacturers or software publishers) and he is available for speaking engagements at negotiable rates.

Ø       Copyright Notice:

v      This handout is protected by international copyright (© Myles White, 2000, 2001). It may not be reproduced except for personal use or quoted in whole or in part in any medium, for any reason, without the permission of the author (in other words, if you want to make one copy for your brother, go ahead. If you want to make 50 copies for some other reason, post it on your own Web site, or republish it in your newsletter, you have to ask me, first. Fair enough?).

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Copyright © 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003  Myles White. All rights reserved.
Revised: December 20, 2002 .